Landlords
Our landlords are dedicated partners committed to providing high-quality, safe and well-maintained homes. We selectively partner with property owners who prioritise resident satisfaction and share our values of integrity and transparency.
By working closely with landlords who adhere to all legal safety standards and value clear, responsive communication, we ensure every property we manage is a place where tenants can truly feel at home. Together, we provide a seamless rental experience backed by professional oversight and a shared commitment to excellence.
Manage Your Portfolio Anytime, Anywhere
At Branfold Property Management, we know that having instant access to your property data is essential. To provide you with a seamless experience, we have partnered with Arthur by Aareon to offer a dedicated online owner’s portal and mobile app.
Whether you are at home or on the go, your entire portfolio is now available at the touch of a button.
What You Can Do on the Portal
- Real-Time Property Status: Instantly see which units are Let, Under Offer, or Available.
- Tenancy Tracking: Stay updated on prospective and approved tenancies, as well as upcoming expirations.
- Maintenance at a Glance: View pending and completed works, approve maintenance requests, and download copies of invoices.
- Centralised Documentation: Access all your rental statements, compliance certificates, and inventory reports in one secure place; no need to call the office for copies.
- Direct Contact: Connect with the main office or your dedicated Property Portfolio Manager with one click.
Personal Service, Enhanced by Technology
While our digital tools offer 24/7 convenience, we remain a people-first business. Our team is still right here in the office to provide the expert advice and personal service you’ve come to expect. You are always welcome to call us directly whenever you have a query.
Access Your Owner Portal
Getting started is easy. After finalising your details with us, keep an eye on your inbox for your portal invitation.
Once registered, you can log in online or download the mobile app via iOS or Android to track your property performance in real-time.
Information for landlords
Before a landlord can let their property, there are various matters which they will need to deal with. This is to ensure that the tenancy progresses smoothly and that they comply with the law.
We have provided a summary of information below.
If you require further advice or assistance with any matter, please do not hesitate to contact us.
Information for landlords
General Condition
Electrical, gas plumbing, waste, central heating and hot water systems must be safe, intact and in good working order. Repairs and maintenance are at the landlords expense unless misuse can be established. Interior decorations should be in good condition and if possible, plain, light and neutral. A landlord must ensure their property is safe, healthy, and free from hazards at all times and not just at the start of a tenancy. Key considerations involve both legal compliance with safety regulations and proactive maintenance to protect the investment and ensure tenant well-being.
Furnished or Unfurnished
Your property can be let fully furnished, part furnished or unfurnished. Which of these is appropriate will depend on the type of property and local market conditions. We will be pleased to give you advice on whether to furnish or not, and to what level. As a minimum you will need to provide decent quality carpets, curtains and light fittings.
Remember when furnishing a rental property in the UK, a landlord must consider the legal safety requirements, their target tenant demographic and the long-term costs of maintenance and management. There will be wear and tear on the property and any items provided.
Gardens
A landlord must consider a garden as both a potential asset and a source of disputes. Key considerations involve defining responsibilities clearly, ensuring safety, and designing for low maintenance. Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools.
However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish for us to arrange visits by a regular gardener.
Cleaning
When cleaning, or assessing the cleanliness of a rental property, a landlord must consider the condition of the property at the start of the tenancy (documented in the inventory report we can provide).
At the commencement of the tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the tenants’ responsibility to leave the property in a similar condition, taking into account that there may be fair wear and tear.
Information for the Tenant
A landlord should leave operating manuals for all appliances and systems provided in the rental property. While providing the manual is not a substitute for the landlord’s legal responsibility to maintain the items, it is considered best practice and can help avoid disputes over misuse.
Keys
A landlord should provide sufficient keys for all tenants. We will keep a spare set for emergencies and maintenance (with tenant agreement). We will track key distribution, documenting any necessary lock changes ensuring that we retain access rights for emergencies while respecting tenants’ legal right to “quiet enjoyment” by avoiding unannounced entry and detailing key return procedures at the end of the tenancy.
Other Guidelines, for various things including mortgages property and legal requirements are in place and will be provided with the Terms and Condition of Management.
Having a good, trusted rapport with the tenants is essential to the smooth-running of the tenancy. At Branfold we pride ourselves in making this relationship a key part of our job. It is important that the tenants feel comfortable in their home and that they are receiving value for their money.
A well-presented and maintained property in a good decorative state will go a long way towards this, whilst also achieving a higher rental yield. Tenants are also more inclined to treat such a property with greater respect.